Privacy Policy

To provide and improve our services, we collect the following types of information:

• Discord User Data: This includes your Discord user ID, username, discriminator number, and profile picture. We collect this information to identify you within our system and personalize your experience.
• Usage Information: We gather data on how you interact with Cynex, including commands you use, frequency of use, and other bot-related activities. This helps us understand user behavior and improve our features.
• Server Information: We collect Discord server IDs and names where Cynex is installed. This allows us to provide server-specific functionality and ensure proper bot operation within each unique server environment.
• Communication Data: If you contact us for support or other inquiries, we may keep a record of that communication to assist you and improve our services.

We do not collect any personal information beyond what is necessary for the functioning of Cynex and improving our services.

We use the collected information for the following purposes:

• Bot Functionality: To provide, maintain, and enhance Cynex's features. This includes processing commands, managing server-specific settings, and ensuring the bot responds correctly to user interactions.
• Personalization: To tailor the bot's responses and functionality to individual users and servers, creating a more engaging and useful experience.
• Analytics and Improvement: To analyze user behavior patterns, identify popular features, and detect areas for improvement. This data helps us make informed decisions about updates and new features.
• Communication: To respond to your inquiries, provide support, and send important updates about Cynex.
• Security: To detect, prevent, and address technical issues, fraudulent activities, or violations of our terms of service.

We are committed to using your data responsibly and solely for the purpose of improving your experience with Cynex.

We value your privacy and are committed to protecting your personal information. Here's how we handle data sharing:

• No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
• Third-Party Service Providers: We may engage trusted third-party companies and individuals to facilitate our service, provide service on our behalf, perform service-related tasks, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Analytics: We may use third-party Service Providers to monitor and analyze the use of our Service.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

We take all necessary precautions to ensure that any third parties we work with maintain the same level of data protection as outlined in this policy.

We understand the importance of data minimization and your right to control your personal information. Our data retention and deletion practices are as follows:

• Data Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
• Automatic Data Deletion: When you remove Cynex from your Discord server, we automatically delete all server-specific data associated with that server.
• User Data Deletion: You can request the deletion of your personal data at any time by contacting us. We will process your request within a reasonable timeframe, typically within 30 days.
• Data Backups: For the purpose of data recovery in case of unforeseen events, we may retain your data in our backup systems for a limited period after deletion. However, we do not use this backed-up data for any other purposes.

If you have any questions about our data retention practices or wish to request data deletion, please contact us using the information provided in the 'Contact Us' section.

We are committed to maintaining transparency about our data practices and may update this Privacy Policy from time to time. Here's what you need to know about policy updates:

• Regular Reviews: We regularly review and update our Privacy Policy to ensure it accurately reflects our data practices and complies with relevant laws and regulations.
• Notification of Changes: When we make significant changes to this Privacy Policy, we will notify users through a service notification or by other means, such as email or a prominent notice on our website.
• Effective Date: The updated Privacy Policy will be effective immediately upon posting, unless stated otherwise.
• Continued Use: Your continued use of Cynex after the effective date of any changes to the Privacy Policy constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

We respect your rights regarding your personal information. As a user of Cynex, you have the following rights:

• Right to Access: You have the right to request information about the personal data we hold about you and to receive a copy of that data.
• Right to Rectification: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to ask us to correct or update it.
• Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: In certain situations, you have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit this data to another controller without hindrance from us.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided in the 'Contact Us' section. We will respond to your request within a reasonable timeframe, typically within 30 days.

Cynex is designed for users who are at least 13 years old. We take the protection of children's privacy seriously:

• Minimum Age Requirement: Cynex is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13.
• Parental Consent: If you are between 13 and the age of majority in your jurisdiction, you should review this Privacy Policy with your parent or guardian to ensure you both understand and agree to it.
• Discovery of Underage Users: If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.
• Reporting: If you believe we might have any information from or about a child under 13, please contact us immediately using the information provided in the 'Contact Us' section.

By using Cynex, you agree to the terms outlined in this Privacy Policy. We appreciate your trust in us and are committed to protecting your privacy and personal information.